Privacy policy

 

Privacy notice
Updated July 2020

 

We are committed to protecting your personal information.

Bullyid is committed to respecting and keeping safe any personal information you share with us or that we get from other agencies/organisations. This privacy notice sets out the basis on which we will process personal information, whether that information is collected through Bullyid websites or by any other means.

The contact details for Bullyid in relation to processing of personal information and for any questions regarding this privacy notice are: feedback@bullyid.org.

When someone visits  www.bullyid.org, www.bully.id and www.covidcare.bully.id, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our websites. If we do want to collect personally identifiable information through our websites, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

 

Who is Bullyid?

Bullyid is an independent charity for people affected by crime or traumatic events who needed mental health support and legal knowledge to protect their rights in Indonesia. Our trained volunteer teams provide individual, independent, emotional and practical help to enable people to cope and recover from the effects of crime.

Our services are free and available to everyone, whether or not the crime has been reported and regardless of when it happened.

 

Why will we hold your information and what we would do with it?

We process personal information to:

  • Enable us to provide emotional support, practical assistance, advice, Restorative Justice/Legal knowledge support and counselling advice to victims and witnesses of crime.
  • Conduct research into matters affecting victims and witnesses of crime.
  • Keep in contact, communicate and get the views and input of our supporters.
  • Fundraise in relation to services to victims and witnesses of crime.
  • Support and manage our employees and volunteers

Bullyid processes the personal information of individuals in relation to delivering its services on the basis of performing a public task. Some information of individuals in relation to delivering our services may be processed for reasons of substantial public interest.

Providing emotional support and legal knowledge as part of our charity’s vision has a clear basis in law. Bullyid provides such services under the law number 16 of 2001 and law number 28 of 2004 concerning amendments to law number 16 of 2001 regarding charity/foundations. Yayasan (Foundation) Nindya Miesye Agita Foundation was endorsed by the Minister of Justice and Human Rights of Republic of Indonesia. In other cases the legal basis for the processing of personal information by Bullyid is the consent of the individual the personal information is about.

There may be times when we process personal information under a legal obligation and very occasionally the reason for processing information will be that it is in the vital interests of an individual.

 

What information would we hold?

The types of personal information that Bullyid collects from email or phone, and processes in relation to services to victims and witnesses include:

  • Personal details, such as contact details, date of birth, and other personal information for identifying the individual.
  • Brief details of any crime committed or alleged to have been committed against the individual or that the individual has witnessed.
  • Details of individuals’ needs and the support provided to them.
  • Other details that the individual chooses to provide, including where applicable equality, diversity and inclusion data (so that Bullyid can look to ensure its services are open to all).


Our service delivery to victims and witnesses is supported by a variety of other functions. Types of personal information relating to other functions include:

  • Personal details, such as contact details, date of birth, and other personal information for identifying the individual
    Other personal information relating to:our supporters, such as what you want to hear from us about and how you want to hear from us
    Our donors/sponsors.
  • Other personal information relating to individuals who make enquiries about our volunteering or fundraising opportunities. Such data will only be used by Bullyid to keep an accurate record of how your enquiry was handled. We will otherwise only contact you where you have opted to receive further updates from Bullyid.
  • Other personal information of employees for employee administration and general management purposes.
  • Other personal information of volunteers for general management purposes
    Other details individuals choose to provide, including where applicable equality, diversity and inclusion data (so that Bullyid can monitor how inclusive we are as a charity).
 

Why would we share your information?

In relation to delivering our services Bullyid will normally only share personal information with another agency/organisation with the consent of the individual concerned.

There are exceptional circumstances where we may have to disclose personal information without the individual’s consent:

  • If we believe that either you or someone else is at risk of significant harm; Bully.id individuals have a duty to report any issues relating to child protection or adult safeguarding.
  • Where there is another legal reason or requirement to disclose your personal information.
 

Agencies/organisations we may share your personal information with in relation to services to victims and witnesses include:

  • Criminal Justice agencies that can also help support you in relation to being a victim or witness of crime
    Other statutory agencies that can also help support you in relation to being a victim or witness of crime, such as Local Authority agencies and National Health Service agencies
    Voluntary sector partner agencies that can also help support you in relation to being a victim or witness of crime, such as the Citizens Advice Bureau, Women’s Aid and Refuge.
  • Other agencies/organisations that can also help support you in relation to being a victim or witness of crime.
  • Bullyid may also share personal information with another organisation/agency that will process that information on Bullyid’s behalf in relation to services to victims and witnesses, but this will only be in relation to a service that the individual the personal information is about has asked for, for example Bullyid arranging transport in certain circumstances.
 

Where we store your information:

Bullyid has appropriate technical and organisational measures in place to protect the personal information of individuals. We use secure systems that permit the easy identification of the individual the personal information relates to. Where an individual has opted to receive further updates from Bullyid, from time to time we may use Google Form, HubSpot and similar tools for communicating with you and carrying out surveys that may collect personal data relating to you.

 

How to exercise your rights:

To access the personal information that we hold about you, please contact feedback@bullyid.org.

To ask for your information to be corrected or deleted, to update your contact preferences, or to object to our processing of your personal information – or if you have any questions about this privacy notice, please contact feedback@bullyid.org.

In line with internal procedures, changing providers, best practice, or changing legal requirements, Bullyid reserves the right to make changes to this privacy notice and other aspects of its websites at any time. Please check this page regularly for any changes.

Opening Hours

Opening Hours

Everyday from 10am to 8pm (GMT+7)