- Block trolls’ social media accounts.
- Report trolls to your internet service provider (ISP), mobile phone provider (if bullying is via texts or calls) or social media site/app.
- Do not get wound up or show that you are, this is playing into the hands of the troll.
- Talk to a friend, family member or us about what is happening and how it makes you feel.
- Keep upsetting emails, messages and posts as evidence if reporting the trolling.
- Report serious trolling to the police if it is defamatory or likely to incite hatred.
Not dissimilar from cyberbullying, trolling means intentionally upsetting, shocking or winding up selected individuals, groups of people or a more general audience who are usually people not known to the troll. It generally causes offence as a result of expressing extreme views, or purely for its own sake. Racist, religious, homophobic, political or social abuse are commonplace forms of trolling, but you could also be victimised for something as basic as the football team you support. It may also be directed against people – famous or otherwise – known for their philanthropy, charity, altruism and other good qualities … by trolls who disagree with their motives. One of the most upsetting forms of trolling takes place when obscenities or insults are posted against deceased people, which they cannot defend. This can result in considerable trauma for surviving relatives and friends. Trolling can be carried out by individuals, or groups of trolls with a common aim – to upset innocent victims. What to do if you are affected by trolling?